Assistant Marina Manager

Что делать

To maintain the image and reputation of the marina as the benchmark and leading marina in the region, through continual monitoring of the competition and the connections already made with powerboat manufacturers. To continue the service provided and offered to the region's boating industry and to enlarge the service where required if deemed necessary. To uphold the company’s mission statement and statement of values, as identified. Responsible for the operations of the on-water aspects of the marina to include berthing, berthing bookings, berth allocation, vessel movements, and the safe operation of the marina to include health and safety and fire prevention. Assist management in training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers and POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors. Education: High school diploma or G.E.D. equivalent. Related work experience: At least 1 year of related work experience. Supervisory experience: At least 1 year of supervisory experience. License or certification: None.