Руководство ресторанов и баров

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Job Type Full Time Job Location UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Catering, Food Services & Restaurants Company Industry Travel, Hotel & Tourism Exceptional hospitality starts with you Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! A food and beverage supervisor is responsible for supervising operations of food and beverage outlets to deliver an excellent guest and member experience while working with the team to ensure departmental targets are met. Here's what you'll do during a typical day: Deliver exceptional guest experiences: Provide friendly, professional, and attentive service to guests, proactively anticipating their needs and creating memorable dining experiences. Supervise food & beverage operations: Oversee the day-to-day operations of food & beverage outlets, ensuring smooth service delivery and compliance with Hilton brand standards. Execute events successfully: Plan, coordinate, and supervise breakfasts, coffee breaks, lunches, dinners, cocktail receptions, banquets, and other special events. Coordinate with departments: Communicate event requirements, operational updates, and service expectations with the food & beverage team and other hotel departments to ensure seamless execution. Oversee event breakdown: Ensure function rooms are cleared efficiently, and all equipment is stored correctly, leaving venues ready for future events. Lead and develop the team: Supervise daily team activities, allocate tasks, prepare schedules, provide coaching, support training, and conduct performance reviews to develop a high-performing team. Manage guest requests: Respond promptly and professionally to guest enquiries, requests, and complaints, ensuring issues are resolved efficiently. Support business performance: Assist management in achieving departmental financial goals through effective cost control, productivity, and operational excellence. Maintain compliance and safety: Ensure adherence to food safety, hygiene, sanitation, alcohol awareness, health and safety, fire, and security regulations at all times. Promote teamwork: Build strong working relationships across departments and provide support wherever needed to ensure smooth hotel operations. What it takes to make the stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. The following capabilities and qualifications would be advantageous: Proven experience in a food & beverage supervisory role, preferably within the hotel or hospitality industry. Diploma or degree in hospitality management, hotel management, or a related field is preferred. A strong commitment to delivering exceptional guest service. Excellent communication and interpersonal skills. Demonstrated ability to coach, train, train, and develop team members. How we’ll help you thrive At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program. Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents. Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care. Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP). *Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Join an award-winning workplace culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.