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Job description / Role Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Customer Service Company Industry Travel, Hotel & Tourism Company description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster. Job description Responsibilities: Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accounts while ensuring all service standards are followed. Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float. Handle guest requests, questions and concerns effectively and promptly. Promote a professional team environment. Follow department policies, procedures and service standards. Perform any and all other tasks assigned by management. Uphold the highest standard of internal and external customer service at all times. Qualifications 2 years of experience in similar role in hotel industry. Excellent communication and interpersonal skills. Professional appearance and customer-focused attitude. Strong organizational and multitasking abilities. Ability to work effectively in a fast-paced environment. Basic computer proficiency and willingness to learn new systems. Strong attention to detail and problem-solving skills. Reliable, dependable, and team-oriented mindset.