Гест релейшнс
Guest Relation Agent — оригинальное название в объявлении
AccorHotels · Dubai, UAE
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
We are seeking an enthusiastic and customer-focused Guest Relation Agent to join our dynamic hospitality team in Dubai, United Arab Emirates. In this pivotal role, you will be the face of our organization, creating memorable first impressions and ensuring every guest receives exceptional service from arrival to departure. As a Guest Relation Agent, you will combine your passion for hospitality with meticulous attention to detail, working collaboratively with our team to deliver personalized experiences that exceed guest expectations. Arrive punctually for all scheduled shifts and maintain the highest standards of professional presentation, including appropriate grooming, hairstyle, and uniform compliance. Welcome and greet all guests at the hotel entrance with warmth and enthusiasm, providing personalized escort services based on guest VIP status and preferences. Monitor and maintain the lobby environment, ensuring cleanliness, proper lighting, adequate brochures, and overall aesthetic appeal; take immediate corrective action when needed. Coordinate VIP guest arrivals by confirming room assignments, arranging transportation, and preparing customized amenities according to guest requests. Conduct thorough inspections of VIP rooms to verify cleanliness, maintenance standards, and amenity availability, ensuring all spaces meet our premium service standards. Identify and celebrate special occasions by coordinating birthday cakes and personalized greeting cards from the General Manager for eligible guests. Engage proactively with guests in the lobby, distribute guest feedback forms, promote membership programs, and gather valuable guest insights to drive continuous improvement. Maintain regular contact with long-stay guests through courtesy calls and personalized amenity offerings, demonstrating our commitment to their comfort and satisfaction. Provide attentive escort services for VIP guests during checkout, ensuring a positive final impression. Manage lobby ambiance throughout the day and evening by adjusting lighting and performing other environmental tasks according to established standards.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.