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Job Type Full Time Job Location Ras Al Khaimah, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Administration & Secretarial Company Industry Travel, Hotel & Tourism Job description F&B Guest Relations Executive Are you passionate about creating memorable guest experiences, building strong relationships, and working collaboratively with others? As an F&B Guest Relations Executive, you will be an ambassador for the exceptional service and culinary experiences that define our Food & Beverage operations. You will support both the guest-facing and administrative aspects of the department. What you will be doing: Assist F&B operations in providing warm, professional, and attentive service to guests across our Food & Beverage outlets. Assist guests with menu selections, providing accurate information on menu items, beverages, promotions, and preparation methods. Handle Food & Beverage inquiries and direct them to the appropriate outlet or department. Prepare correspondence, reports, letters, meeting minutes, and other departmental documents. Maintain accurate Food & Beverage files and records. Assist with the preparation and printing of menus and other F&B materials. Create and maintain departmental databases, including supplier, guest, and business contact information. Coordinate closely with other departments to support Food & Beverage and Culinary operations. Assist with purchase requests and other departmental administrative processes. Process and coordinate monthly attendance and payroll information for F&B Service and Culinary teams. Provide administrative and operational support to the Food & Beverage leadership team as required. Support hotel operations and special events when required. Qualifications Your experience and skills include: Minimum 2 years of experience in a similar role, preferably within a hotel or hospitality environment. Degree or diploma in Hospitality Management, Food & Beverage, or a related field preferred. Excellent organizational and multitasking skills with strong attention to detail. Proficiency in Microsoft Office. Strong communication, interpersonal, and problem-solving skills. Guest-focused, professional, and confident when interacting with guests and colleagues. Ability to work collaboratively within a diverse team environment. Flexible, proactive, and able to perform effectively in a fast-paced hospitality environment.