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Job Type Full Time Job Location Ras Al Khaimah, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Customer Service Company Industry Travel, Hotel & Tourism The valet driver is responsible for handling guests and visitor vehicles, as well as providing the highest caliber of service in an efficient and friendly manner during guests’ arrival, departure, and throughout the length of the guests’ stay. Reporting to the front office leaders, responsibilities and essential job functions include but are not limited to: Greeting all guests and co-workers with a smile and an appropriate hospitality greeting Being noticeably positioned at entrances anticipating guests’ needs and providing parking assistance upon arrival and departure of guest vehicles Greeting all guests arriving by vehicle, promoting valet parking as the only hotel-related parking option or clearly directing guests to appropriate public parking service if they prefer Providing the guest with detailed parking fees and clear explanation of valet benefits Ensuring driveway and entrance are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner Registering guest vehicles in valet parking device with accurate information Completing a thorough walk-around of guests' vehicles prior to entering garage highlighting any damage on valet parking device and advising front office leaders of any warning lights present on guests' vehicles Ensuring all vehicle keys are clearly identified and stored in a locked location Retrieving vehicles as requested by guests in a quick and timely manner Assisting with opening and closing vehicle doors Assisting guests in loading luggage into vehicles and providing directions as needed upon departure Providing removal of items from stored vehicles if required, and other miscellaneous services requested by guests or front office leaders in a timely manner When requested or anticipated, providing guests with information and answers to questions about hotel facilities, meeting functions, dining facilities, local transportation alternatives, and tourist attractions Assisting in fire alarms by fulfilling duties as outlined in the hotel fire response manual Assisting in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security Observing, reporting, or taking immediate corrective action on deficiencies, malfunctions, and untidiness during normal duties Reporting for duty with a professional appearance and dress to standards