Хостес
Hostess — оригинальное название в объявлении
AccorHotel · Dubai, Dubai, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
We are seeking an experienced and professional Senior Hostess to join our hospitality team in Dubai, United Arab Emirates. In this leadership-focused role, you will be the first point of contact for our guests, setting the tone for their dining experience while managing front-of-house operations with excellence and grace. As a Senior Hostess, you will oversee daily host operations, mentor junior staff, and ensure every guest receives a warm welcome and exceptional service. • Greet guests with genuine warmth and professionalism, creating a welcoming atmosphere that reflects our organization's commitment to hospitality • Manage reservation systems and optimize table assignments to maximize seating efficiency and guest satisfaction • Oversee host stand operations, including phone management, waitlist coordination, and guest flow throughout service periods • Train, mentor, and supervise junior hostesses and front-of-house staff, providing constructive feedback and performance guidance • Handle guest inquiries and concerns with empathy and problem-solving skills, resolving issues promptly and professionally • Coordinate with management, servers, and kitchen staff to ensure seamless communication and operational efficiency • Maintain accurate records of reservations, special requests, and guest preferences to enhance personalized service • Monitor and uphold cleanliness and organization standards at the host stand and entrance areas • Assist with special events, private dining arrangements, and group reservations as needed • Demonstrate proficiency with point-of-sale (POS) systems and reservation management software
Требования
• Minimum 3-5 years of experience as a Hostess or in a similar front-of-house hospitality role • Proven supervisory or lead experience with the ability to train and motivate team members • Exceptional communication and interpersonal skills with a customer-focused mindset • Strong organizational and multitasking abilities in a fast-paced environment • Proficiency with POS systems and reservation management software • Excellent problem-solving and conflict resolution skills • Professional demeanor with a friendly and empathetic approach to guest interactions • High school diploma or equivalent • Fluency in English; multilingual abilities (Arabic, French, or other languages) are highly desirable • Knowledge of hospitality industry standards and best practices • Ability to work flexible hours, including evenings, weekends, and holidays as required
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.