Хостес
Hostess — оригинальное название в объявлении
AccorHotel · Al Bahah, Al Bahah Province, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
The Hostess is responsible for creating a warm and memorable first impression by welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of service. The Hostess represents the restaurant's image by providing professional, personalized, and attentive service while maximizing guest satisfaction and operational efficiency. Key Responsibilities Guest Experience • Welcome guests with a warm and professional greeting. • Escort guests to their tables and present menus. • Maintain a positive, friendly, and engaging attitude at all times. • Recognize returning and VIP guests whenever possible. • Handle guest inquiries, requests, and complaints professionally, escalating concerns when necessary. • Thank guests upon departure and invite them to return. Reservations & Seating Management • Manage restaurant reservations through the reservation system. • Optimize table allocation to maximize seating capacity while maintaining service quality. • Maintain an accurate waiting list and communicate estimated waiting times. • Coordinate table assignments with the Restaurant Manager and service team. • Monitor dining room occupancy and turnover. Restaurant Operations • Ensure the hostess stand is clean, organized, and fully equipped. • Answer telephone calls promptly and professionally. • Respond to reservation inquiries via phone, email, and online platforms. • Coordinate with kitchen and service teams regarding table availability. • Assist in preparing the restaurant before opening and after closing. Guest Relations • Gather guest preferences and special requests. • Support the team in delivering personalized guest experiences. • Promote restaurant events, promotions, and special menus. • Encourage guest feedback and communicate opportunities for improvement.
Требования
Qualifications • Diploma in Hospitality or Tourism is an advantage. • Previous experience as a Hostess, Receptionist, or Guest Service Agent in a luxury/ upscale hotel or restaurant preferred. • Experience using restaurant reservation systems (e.g., SevenRooms, OpenTable, TableCheck, or similar) is an advantage.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.