Order Taker
AccorHotel · Riyadh, Riyadh Province, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
We are seeking a friendly and efficient Order Taker to join our team in Riyadh, Saudi Arabia. As a crucial member of our customer service team, you will be responsible for accurately taking and processing customer orders while ensuring a positive dining experience. • Answer incoming calls and greet customers promptly and professionally • Take accurate and detailed food and beverage orders from customers • Input orders into the restaurant's order management system • Communicate effectively with kitchen staff to ensure order accuracy • Provide menu recommendations and answer questions about food items, ingredients, and preparation methods • Upsell additional menu items when appropriate • Handle customer inquiries, special requests, and complaints with patience and professionalism • Process payments and handle cash transactions accurately • Maintain a clean and organized workspace • Collaborate with team members to ensure smooth operations during peak hours • Stay updated on menu changes, daily specials, and ongoing promotions • Adhere to all food safety and sanitation guidelines
Требования
• High school diploma or equivalent • Proven customer service experience, preferably in the hospitality or food service industry • Excellent communication skills in English; proficiency in Arabic is highly desirable • Strong attention to detail and ability to multitask in a fast-paced environment • Proficiency in using order management systems and point-of-sale (POS) software • Basic math skills for handling financial transactions • Knowledge of food and beverage items, including local cuisine and cultural preferences • Ability to work flexible hours, including evenings, weekends, and holidays • Strong listening skills and ability to accurately record customer orders • Patience and problem-solving skills to handle customer inquiries and complaints • Team-oriented mindset with a willingness to assist colleagues during busy periods • Ability to stand for extended periods and work in a fast-paced environment
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.