Ресепшен
Receptionist — оригинальное название в объявлении
AccorHotel · Dubai, Dubai, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
• Register and process check in for all arrivals. • Handle guest check outs efficiently and professionally. • Update guest information into the computer after a complete check in. • Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. • Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. • Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. • Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. • Handle issuance of guest room key cards and ensure effective control for guest security. • Check and convey message, mail and package to Guests. • Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned. • Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. • Handle safe deposit boxes in a accordance with policies and procedures. • Report any unusual occurrences or requested to manager. • Be aware of the hotel accident Prevention Policies. • Ensure the cleanliness and neatness of front office area. • Ensures that all guests are greeted on arrival & departure of the hotel. • Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the daily. • Check Hotel situation, occupancy, functions, groups, VIPs. • At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations • Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests. • Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously. • Review and update Logbook • Check equipment's. • Be Smart, well-groomed and maintain a friendly and cheerful disposition all the times. • Oversee the day-to-day operations. • Report regularly on happening to Asst. FO/FOM. • Fire Procedure. • First Aid Procedures. • Handle guest complaints and report to manager.
Требования
• University Degree in Hotel Management • Minimum 1 year in a similar role in 4-5 star Hotel
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.