Хостес
Host / Hostess (Saudi Nationality), Raffles The Red Sea — оригинальное название в объявлении
AccorHotel · Umluj, Tabuk Province, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Reporting to the Outlet Manager, you will be responsible for, but not limited to: • Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code • Restaurant reservation procedures • Daily house count, arrivals, departures, VIP’s • Scheduled in-house group activities, locations and times • All department policies / service procedures • Answer telephone within 3 rings, using correct salutations and telephone etiquette. • Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. • Communicate reservation or cancellation changes to management as they arise throughout the shift. • Monitor the preparation of own assignments, ensuring compliance to departmental standards. • Ensure that all menu’s, check folders are cleaned and in sufficient quantity. • Ensure that the hostess stand is cleaned and organized. • Review the Reservation book, pre-assign designated tables and follow up on all special requests. • Greet the guests at the entrance of the restaurant. • Seat Guest accordingly to floor plan / being fair to each waiter. • Show guests their table which has been designated to them • Ensure that the guests are pleased with their table. • Present the open menu to the guest. • Ensure that the tables are set to the best service of the guest. • Anticipate heavy business times and organize procedures to handle waiting lines. • Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day. • Maintain positive guest relations at all times. • Be familiar with hotel services / activities to respond to guest inquiries accurately. • Handle guest complaints following instant pacification procedures and insuring guest satisfaction. • Monitor guests’ reactions and confer frequently with management to ensure guest satisfaction. • Monitor and participate to ensure that all tables are cleared and reset according to the department procedures. • Monitor and maintain cleanliness and working conditions of own section equipment and supplies. • Assist restaurant staff with their job functions to ensure optimum service to guest: when requested. • Promote a cooperative working climate, maximizing productivity and quality. • Do table visits systematically at each meal period to ensure guest satisfaction. • Promote F&B Outlets to each customer in down time. • Successful completion of the training process. • To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced. • To assist in Menu printing. • To be entirely flexible and adapt to rotate within the different outlets of the F&B Service. • To carry out any other reasonable duties as assigned by the Outlet Supervisor / Assistant / Manager.
Требования
• Proven experience as a Host/Hostess or in a similar front-of-house hospitality role (1-2 years preferred) • Excellent communication and interpersonal skills with a customer-focused mindset • Strong organizational and time management abilities with the capacity to multitask effectively • Proficiency with reservation and point-of-sale systems • Ability to remain calm, professional, and solution-oriented in high-pressure environments with strong attention to detail • Fluency in English; Arabic language skills and cultural awareness are a plus • Professional appearance and demeanor consistent with luxury hospitality standards • Flexibility to work varied shifts, including evenings, weekends, and holidays as required
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.