Руководство отеля
Duty Manager (Saudi Nationality) — оригинальное название в объявлении
AccorHotel · Jeddah, Makkah Province, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
We are seeking a highly skilled and Guest-focused Duty Manager to join our team in Jeddah, Saudi Arabia. As a Duty Manager, you will play a crucial role in ensuring smooth daily operations, maintaining high service standards, and creating exceptional guest experiences in our hotel. • Oversee and coordinate all aspects of hotel operations during assigned shifts • Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs • Manage and motivate team members to maintain high performance standards • Handle guest complaints and concerns professionally and efficiently • Coordinate with various departments to ensure seamless communication and service delivery • Implement and enforce hotel policies, procedures, and safety regulations • Monitor and maintain cleanliness and presentation standards throughout the property • Manage check-in and check-out processes, ensuring a smooth and welcoming experience for guests • Conduct regular inspections of public areas and guest rooms to maintain quality standards • Assist in training and developing staff to enhance their skills and knowledge • Handle emergency situations and make critical decisions when necessary • Prepare and submit daily reports on hotel operations and guest feedback • Collaborate with other managers to improve overall hotel performance and guest satisfaction
Требования
• Diploma or Bachelor's degree in Hospitality Management or related field • Minimum of 5 years of experience in the hospitality industry, with at least 2 years in a management role • Proven track record of delivering exceptional customer service and managing guest relations • Strong leadership and team management skills • Excellent communication and interpersonal abilities • Proficiency in hotel property management systems and Microsoft Office suite • Ability to work flexible hours, including nights, weekends, and holidays • Strong problem-solving skills and ability to make quick, effective decisions • Detail-oriented with excellent organizational and multitasking abilities • Cultural sensitivity and understanding of local customs in Saudi Arabia • Fluency in English; knowledge of Arabic is a plus • Familiarity with local regulations and hospitality standards in Saudi Arabia • Ability to remain calm and professional under pressure • Commitment to maintaining high standards of cleanliness and presentation • Adaptability to changing situations and ability to work in a fast-paced environment
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.