Хаускипинг
Public Area Supervisor - Raffles The Red Sea — оригинальное название в объявлении
AccorHotel · Umluj, Tabuk Province, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Key Responsibilities Operational Supervision & Quality Assurance: • Supervise daily public area housekeeping operations, including lobbies, lounges, corridors, elevators, restrooms, restaurants, meeting rooms, spa, and other guest-accessible areas. • Conduct regular inspections to ensure all public areas meet Raffles cleanliness, presentation, and brand standards at all times. • Ensure cleaning schedules, task allocations, and manpower deployment are effectively managed. • Monitor proper use, storage, and control of cleaning equipment, chemicals, and supplies. Guest Experience & Service Excellence: • Ensure public areas maintain a calm, elegant, and welcoming atmosphere at all times. • Handle guest concerns related to cleanliness or public area presentation promptly and professionally. • Coordinate special cleaning or setup requirements for VIP movements, events, and functions. • Support service recovery efforts through immediate corrective action and follow-up. Team Leadership & Development: • Lead, coach, and motivate Public Area Attendants to uphold Raffles service culture and grooming standards. • Conduct daily briefings to communicate priorities, VIP movements, and quality expectations. • Provide on-the-job training and continuous feedback to ensure high performance and consistency. • Assist in performance evaluations, scheduling, and attendance monitoring. Coordination & Communication: • Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. • Report maintenance issues, damages, and safety concerns promptly. • Ensure accurate communication of public area readiness for events and high-traffic periods. Standards, Safety & Compliance: • Enforce Raffles grooming, hygiene, and workplace conduct standards at all times. • Ensure compliance with health, safety, environmental, and sustainability policies. • Maintain confidentiality and professionalism when working in guest-facing environments. • Ensure adherence to hotel policies, emergency procedures, and security protocols.
Требования
Qualifications & Experience: • Minimum 2–4 years of experience in Housekeeping or Public Area operations within a luxury or five-star hotel environment. • Previous supervisory experience is preferred. • Diploma or certificate in Hospitality Management or Housekeeping Operations is an advantage. Skills & Competencies: • Strong leadership and organizational skills. • Exceptional attention to detail and quality orientation. • Ability to train, motivate, and manage a diverse team. • Effective communication and coordination abilities. • Time management and problem-solving skills. • Familiarity with housekeeping systems and reporting procedures. Personal Attributes: • Polished, professional, and confident presence. • Calm, proactive, and composed under pressure. • Pride in maintaining a refined luxury environment. • Flexible to work shifts, including weekends and holidays. • Trustworthy, discreet, and dependable.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.