Lobby Lounge Assistant Manager - Raffles The Red Sea
AccorHotel · Umluj, Tabuk Province, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Reporting to the F&B Manager, you will be responsible for, but not limited to: • Ensure correct grooming standards are followed at all times • Responsible for the smooth operation of the outlet • Responsible of the Care Program at all times • Follow up on all financials, LQA, Forbes targets and cascade it down to the team • Is aware of the daily, monthly and yearly financial targets • Actively contributes towards the achievement of financial targets • All issues and negative guest feedback need to be properly reported on Glitch system • Following up on opening and closing checklists • Handle financial procedures according to guidelines set by the finance department • Responsible for linking all facets of service, cuisine and entertainment • Assume the responsibility of daily operations • Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the F&B Manager. • Ensure all appropriate equipment is on hand for each service period • Should be creative, confident and prepared to think outside of the box • Following the personal development plan set by the corporate office • Following team's personal development and assign KPI's in accordance with Hotel/Departmental goals • Ensure the operational inventory is always accounted for and in immaculate condition • Ensure the outlet maintenance is ensured at all time • Create opportunities for upselling products, establish sales goals and selling strategies • Develop the restaurant team to strive for excellence • Creates an efficient rostering system • Inspires heartists to create a flow of new and 'improved' ideas • Follow Hotel Evacuation Policy in case of an Emergency • Ensure awareness and delivers the optimum levels of service and guest satisfaction • Establish and maintain effective communication across all divisions • Lead by example through a passionate, hands on approach • Ensure team's food and beverage knowledge at all time • Carry out other duties as and when requested by the F&B Manager. • Organising marketing activities and promotional events in cooperation with the marketing department and F&B Office • Preparing reports at the end of the operations including guest's comments, sales report, general feedbacks • Develop a strategy of handling special guest's requests and VIPs
Требования
• Bachelor's degree or diploma in Hospitality Management or related field. • Minimum 5-7 years' experience in 4–5-star Hotel • Strong leadership and interpersonal skills. • Excellent communication and customer service abilities. • Knowledge of food and beverage trends and service techniques. • Ability to work under pressure and handle multiple tasks simultaneously. • Detail-oriented with strong organizational skills.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.