Руководство ресторанов и баров
Restaurant Manager - Mediterranean - Raffles The Red Sea — оригинальное название в объявлении
AccorHotel · Umluj, Tabuk Province, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Key Responsibilities Operational Supervision & Quality Assurance: • Oversee the daily operations of the Mediterranean restaurant, ensuring a seamless, intuitive, and refined service experience in alignment with Raffles standards of excellence. • Ensure the restaurant environment reflects the rich heritage and multicultural identity of Mediterranean cuisine, blending elegance with vibrant authenticity in ambiance, presentation, and service flow. • Conduct daily briefings and meticulous inspections to ensure consistency in food quality, service rituals, cleanliness, and attention to detail. • Maintain strict control of inventory, sourcing, and cost management, ensuring the use of authentic ingredients while optimizing efficiency and minimizing waste. • Ensure full compliance with HACCP standards, local regulations, and Raffles operational policies. Guest Experience & Service Excellence: • Curate a soulful and immersive Mediterranean dining journey, where each guest experience is personalized, memorable, and emotionally engaging. • Bring dishes to life through storytelling, sharing the heritage, cultural influences, and inspirations behind each offering, reflecting the Mediterranean's diverse culinary identity. • Anticipate guest needs with intuition and grace, ensuring seamless service delivery that feels both effortless and bespoke. • Handle guest feedback and service recovery with empathy, discretion, and a commitment to turning moments into lasting impressions. • Build meaningful relationships with guests, recognizing preferences and creating a sense of belonging that encourages return visits. Team Leadership & Development: • Lead and inspire a team of Heartists®, fostering a culture of passion, pride, and excellence in every interaction. • Coach and develop team members on service artistry, Mediterranean cuisine knowledge, and personalized guest engagement. • Embed Raffles service culture through continuous training, storytelling, and role modeling of brand values. • Ensure high standards of grooming, professionalism, and emotional intelligence within the team. • Support talent development, succession planning, and the growth of future leaders within the Raffles family. Financial Performance & Commercial Focus: • Drive revenue growth through strategic upselling, promotions, and optimization of average check value. • Monitor financial performance, including revenue, labor costs, and cost of sales, ensuring alignment with budget targets. • Prepare forecasts, analyze trends, and implement action plans to improve profitability. • Collaborate with marketing and events teams to promote the Mediterranean restaurant through campaigns, activations, and partnerships. • Ensure accurate billing, cash handling, and compliance with financial procedures. Brand, Culture & Pre-Opening Excellence: • Bring to life the spirit of Raffles through the restaurant concept, blending timeless elegance with the vibrant soul of Mediterranean cuisine. • Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals. • Contribute to the development of SOPs, guest journey mapping, and service choreography aligned with Raffles standards. • Champion a culture of belonging, creativity, and excellence, where every team member contributes to creating “magic". • Collaborate cross-functionally to ensure a seamless and elevated guest journey across all touchpoints. Health, Safety & Compliance: • Ensure adherence to all health, safety, and hygiene standards in line with local regulations and company policies. • Conduct regular audits and ensure corrective actions are implemented promptly. • Promote a safe working environment for colleagues and guests at all times.
Требования
Qualifications & Experience: • Bachelor’s degree or diploma in Hospitality Management, Food & Beverage, or a related field. • Minimum 3–5 years of experience in a luxury hotel or high-end restaurant, with exposure to Mediterranean cuisine preferred. • Strong understanding of luxury service standards and guest engagement. • Pre-opening experience is highly advantageous. Competencies: • Inspirational leadership with a passion for people development • Deep appreciation for Mediterranean cuisine and cultural storytelling • Exceptional communication and interpersonal skills • Strong commercial awareness and financial acumen • Attention to detail with a commitment to excellence • Emotional intelligence and ability to create meaningful guest connections
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.