Airport Greeter - Raffles The Red Sea
AccorHotel · Umluj, Tabuk Province, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Key Roles & Responsibilities • Arrival Coordination: Monitor the daily guest arrival list and flight details closely to ensure a presence at the terminal for every scheduled flight. • The "Raffles Welcome": Greet guests warmly at the arrival hall with a personalized signboard. In line with brand standards, use the guest's name immediately (e.g., "Mr. [Name], welcome to [City], I hope you had a pleasant flight"). • Logistics Management: Coordinate with the Chief Concierge to ensure the correct number of hotel cars are on standby and that they meet all brand cleanliness and amenity standards. • Luggage Handling: Assist guests with their baggage from the carousel to the vehicle, ensuring all items are handled with extreme care and correctly loaded. • Liaising & VIP Protocol: Inform the hotel Front Office and Butler teams immediately when VIP guests are en route. Maintain strong professional relationships with airport personnel, immigration, and customs officers to facilitate smooth passage. • Service Recovery: Act as a frontline problem-solver for delayed flights, lost luggage, or transport issues, reporting any guest complaints to the Chief Concierge for further action. Professional Standards & Etiquette • Anticipatory Service: Embody the Raffles "anticipatory" style by identifying guest needs (e.g., offering water or a cold towel) before they are requested. • Impeccable Grooming: Maintain a neat, professional appearance at all times, as the Greeter represents the hotel's 5-star image in a public terminal. • Communication: Use clear, professional English and demonstrate cultural sensitivity when interacting with international clientele.
Требования
Qualifications & Attributes • Experience: Typically requires at least 2 years of experience in a 5-star hotel environment, often with a background in Bell or Door services. • Physical Stamina: Must be able to stand for long periods and lift heavy luggage. • Knowledge: Deep familiarity with airport terminal layouts, hotel facilities, and local area highlights to answer guest inquiries during the initial greeting.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.