Батлер
Butler Supervisor — оригинальное название в объявлении
AccorHotel · Doha, Doha Municipality, Qatar
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler Supervisor. The Butler Supervisor oversees the daily operations of the Butler team, ensuring exceptional personalized service that reflects the highest luxury hospitality standards. This role supervises, coaches, and supports Butler colleagues while coordinating with other hotel departments to deliver seamless guest experiences. The Butler Supervisor is responsible for maintaining service excellence, handling VIP guest requirements, resolving guest concerns, and ensuring all butler services are delivered efficiently, professionally, and in accordance with brand standards. Key Responsibilities: • Supervise and support the daily operations of the Butler team to ensure exceptional guest service • Lead, coach, and motivate team members while maintaining luxury hospitality standards • Ensure personalized service is delivered to all guests, with special attention to VIPs and long-stay guests • Coordinate with Front Office, Housekeeping, Concierge, Food & Beverage, and other departments to ensure seamless guest experiences • Monitor room readiness, amenities, and special guest requests prior to arrival • Handle guest concerns promptly and professionally, ensuring timely resolution • Conduct regular inspections of guest rooms, suites, and butler service areas to maintain quality standards • Assist in training, onboarding, and performance development of Butler colleagues • Prepare work schedules, allocate tasks, and monitor team productivity • Maintain accurate guest preference records and service documentation • Ensure compliance with hotel policies, health and safety regulations, and brand standards • Support management in achieving departmental goals, guest satisfaction targets, and continuous service improvement
Требования
What will you bring to this role? • Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred • Previous supervisory experience in a luxury hotel, resort, or upscale hospitality environment • Strong leadership, coaching, and team management skills • Excellent communication and interpersonal abilities • Exceptional attention to detail and a passion for delivering personalized guest service • Strong problem-solving and decision-making skills in a fast-paced environment • Proficiency in hotel property management systems and Microsoft Office applications • Knowledge of Forbes Five-Star or similar luxury hospitality service standards • Fluency in English; additional languages are an advantage • Ability to work flexible shifts, including weekends and public holidays
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.