Финансы и учёт
Cashier — оригинальное название в объявлении
AccorHotel · Dubai, Dubai, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Summary of General Duties • Organization and monitoring of all affairs concerned to the position. • Proper grooming at all times • Attend training classes as per schedule • Show fullest cooperation and respect within the team and other departments • Is aware of the daily activities and has product knowledge of all the hotel facilities Main Duties and Responsibilities: • When settling a guest check/billing in Fidelio by cash, the check/guest folio should be presented and our outlet/Front Office colleagues are responsible for ensuring the correct amount of money is received. • With cash payments, it is likely that change will be returned to our guests; therefore, a house bank should be issued to provide change. The house bank should be maintained at full value at all times and the responsibility of the Outlet Manager/ Front Office Manager. • Shortages of more than US$5 (or equivalent) should be paid into the General Cashier within one business day. • At the end of each shift, each outlet/Front Office Cashier should place the cash sales for the shift in a remittance funds envelope. The front of the envelope should give a clear breakdown of the money being remitted and all envelopes should be deposited into the Cash drop safe located next to Security Office on Ground floor • All daily 'drops' should be logged in Daily Cash Drop Sheet in Security Office witnessed, verified on the log sheet against each envelope entry and signed by a Security Officer. • The drop safe will be cleared each morning by the General Cashier in the presence of Security Officer according to Daily Cash Drop Sheet • Each Envelope will be checked by the General Cashier who will read the cash value written on the envelope and compare number of envelopes upon collection witnessed by Security Officer. • When settling a guest check by credit card, colleagues should check the following: The signature on the charge card is the same as that on the credit card; The card is valid in terms of expiry date; The card is valid in terms of the credit card company’s list of stolen or stopped cards; and The total of the transaction equals to the total of the check and the amount of tip which the guest has decided to add. • When our guest settles the check to a room, F&B colleagues must visually verify that the name on the check agrees with the name on the display. If the name is hard to verify, a second proof of identification is required. • When our guest tries to settle the check using a personal or company cheque, we need to inform the guest that in an F&B outlet, personal or company cheques are not accepted as a form of settlement. • When our guest presents foreign currency to settle the check in F&B outlet, he/she should be kindly advised to exchange it at Front Desk and pay by local currency – UAE dirhams. • When a guest presents a gift certificate as the form of settlement, the colleague receiving the gift certificate should check the following: The expiry date • Before the end of outlet Operation F&B colleagues must be sure that there is no open check in Micros and if so they should inform Outlet Manager. The authorized signature; The value of the certificate; and The conditions listed on the certificate • The redeemed gift certificate should be attached to the relevant guest check and secured in the drop safe with the shift cash drop. • To be punctual on duty and ensure the same of your employees. • Be well groomed to the standards laid down. Insist on the same standard for your employees. • To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures. • Assist in Task Force Teams for new openings • To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude. • To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction. • To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs. • Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility. • Other duties as assigned.
Требования
• Previous experience as a cashier or in a guest-facing role within a luxury hotel or hospitality setting. • Strong communication and interpersonal skills, with the ability to provide exceptional customer service and resolve issues professionally. • Excellent organizational skills and attention to detail, maintaining high standards of accuracy and efficiency in a fast-paced environment.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.