Официант
Room Service Order Taker — оригинальное название в объявлении
AccorHotel · Dubai, Dubai, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
• Ensure all F&B Room Service order calls are answered as laid out in Rixos standards and ensure efficient connection with the correct person. • Perform as per Rixos standards. • Be fully aware of the Rixellence for the day. • Proper grooming at all times. • Attend training classes as per schedule. • Show fullest cooperation and respect within the team and other departments • Is aware of the daily activities and has product knowledge of all the hotel facilities • To have an excellent knowledge of all F&B outlets, hotel facilities, hours of operation, shops and ball rooms. • To be well informed about special functions and events held in the hotel on a daily basis. • To maintain professional confidentiality and never disclose any secrets pertaining to the Company. • To ensure that the product standards are followed as trained. • When on a phone with a guest, to address a guest (in accordance with the time) either by good morning, good afternoon or good evening. • Repeats the guest’s orders and call the guest by/her surname by finding out from guest list or from telephone. • Responsible for opening and closing the check. • To have knowledge of what is being held at the hotel such as banquets, festivals, food promotion, etc. • Full knowledge of menu items • Clean the order taker’s booth. • Follows the standard orders of the long stay guests. • To use guest names whenever appropriate. • Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur. • He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility. • Other duties as assigned. Assist in Task Force Teams for new openings. • Carry out any other reasonable task (which may not be stated here) as requested.
Требования
• Minimum 1 year experience in a similar role or experience as a telephone operator / call centre • Excellent communication and organizational skills • Must be responsible & reliable • Work well under pressure in a fast-paced environment • Must be able to work well in a team environment • Previous F&B experience an asset, but not required • Previous Micros experience an asset, but not required (training provided)
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.