Хостес
Lobby Hostess — оригинальное название в объявлении
AccorHotel · Dubai, Dubai, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
We are seeking a professional and welcoming Lobby Hostess to join our team in Dubai, United Arab Emirates. As the first point of contact for our guests and visitors, you will play a crucial role in creating a positive and memorable experience. This position requires someone who is organized, friendly, and committed to delivering exceptional customer service in a fast-paced hospitality environment. • Greet and welcome all guests and visitors with a warm, professional demeanor upon arrival • Serve traditional Arabic coffee to guests and visitors as part of our hospitality offering • Communicate with guests in Arabic and English to ensure clear understanding of their needs and preferences • Manage the lobby flow and coordinate guest check-in procedures with the front desk team • Provide accurate information about hotel facilities, services, and local attractions • Answer inquiries and address guest requests promptly and courteously • Maintain a professional appearance and ensure the lobby environment is clean, organized, and welcoming • Coordinate with various departments to ensure seamless guest experiences • Assist with special requests and resolve guest concerns with empathy and efficiency • Monitor lobby activity and ensure security and safety protocols are followed • Maintain composure and professionalism while managing multiple tasks simultaneously • Contribute to a positive team environment and support colleagues as needed • Maintain detailed guest preference records and communicate relevant information to appropriate departments to enhance personalized service delivery • Assist with coordination of lobby events, conferences, and special occasions to ensure smooth execution and guest satisfaction • Conduct regular lobby inspections and report any maintenance issues or safety concerns to management promptly
Требования
• Fluent Arabic speaker – Required • Proven customer service experience in a hospitality or corporate environment • Excellent verbal and written communication skills in Arabic & English • Strong organizational and multitasking abilities • Professional demeanor with a friendly and approachable personality • Ability to remain calm and composed in high-pressure situations • Knowledge of hospitality industry standards and practices • Proficiency with hotel management systems or similar software (preferred) • Experience with guest management systems and CRM platforms (preferred) • Additional language capabilities beyond Arabic and English (preferred) • Experience in luxury hospitality environments (preferred) • Strong problem-solving and interpersonal skills • Demonstrated ability to maintain detailed records and documentation accurately • Cultural sensitivity and awareness in diverse hospitality settings • Attention to detail with strong observational skills for identifying safety and maintenance concerns • Ability to work flexible hours, including evenings and weekends as required
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.