Инженерная служба
Assistant Director of Engineering — оригинальное название в объявлении
AccorHotel · Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
MAIN DUTIES AND RESPONSIBILITIES: Managing Property Operations and Engineering Budgets • • • Supervises the complete Engineering team. • Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. • Maintains and operates equipment at optimum effectiveness, efficiency and safety. • Establishes and manages an effective rooms maintenance program. • Ensures compliance with all Engineering departmental policies, standards and procedures. • Manages department's controllable expenses to achieve or exceed budgeted goals. • Select and order or purchase new equipment, supplies, and furnishings. • Inspect and evaluate the physical condition of facilities in order to determine the type of work required. • Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. • Supervises the day to day operations of Engineering. Maintaining Property Standards • • • Maintains accurate logs and records as required. • Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Providing Exceptional Customer Service • • • Handles guest problems and complaints effectively. • Empowers employees to provide excellent customer service. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Managing Profitability • • • Helps establish priorities for total property maintenance needs. • Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Managing and Conducting Human Resources Activities • • • Celebrates successes and publicly recognizes the contributions of team members. • Establishes and maintains open, collaborative relationships with employees. • Ensures employees are treated fairly and equitably. • Strives to improve service performance. • Provides feedback to employees based on observation of service behaviours. • Supervises employee's ability to execute departmental and property emergency procedures. • Reviews employee satisfaction results to identify and address employee problems or concerns. • Solicits employee feedback. • Helps ensure regulatory compliance to facility regulations and safety standards. • Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and support the appraisal process. • Ensures property policies are administered fairly and consistently. General/ Miscellenious • • • Ensures all staff is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency which may occur. • Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the Engineering division in conjunction with the Director of HR & the Training Manager. • Initiates Fire Fighting Training in co-ordination with the Security Manager and the local authorities (Fire Brigade) on a regular basis for all Hotel departments. • Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR. • Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility. • Other duties as assigned. • Assist in Task Force Teams for new openings. • Carry out any other reasonable task (which may not be stated here) as requested HOW CAN YOU SUCCEED IN THIS ROLE? SINCERITY AND TRANSPARENCY • • • Be proactive and use good judgement when dealing with challenging situations • Act with professionalism and integrity • Be transparent in your motives, methods and expected results • Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division • Conduct business honestly & fairly • Keep sensitive information confidential RELIABILITY AND LOYALITY • • • Follow through on commitments • Work well both autonomously and within a team • Display a positive, approachable attitude • Spend time getting to know your fellow employees and our guests • Support each other; we all work within the same hotel and company EXCELENCE IN HOSPITALITY • • • Committed to quality • Committed to exceptional financial results • Be responsible for the bottom line • Committed to the Rixos Policies & procedures Guide STRONG QUALITY MANAGEMENT AND INNOVATION CONCEPTS • • • Be committed to exceeding expectations • Never settle for the status quo or mediocre work • Continuously search for areas of improvement • Provide positive, constructive feedback
Требования
Degree in Engineering or equivalent Minimum 3 years in a similar role within 5 star resort property
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.