Официант
Server — оригинальное название в объявлении
AccorHotel · Dubai, Dubai, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
How does your working day look like … • Provide consistent, professional service of all food and beverage offerings in accordance with hotel SOPs and brand standards. • Ensure a smooth flow of daily operations and support the Supervisor in meeting service quality and guest satisfaction goals. • Act as a liaison between the kitchen and the service team to ensure timely and accurate order delivery. • Maintain a strong presence on the floor, anticipating guest needs and ensuring a warm, engaging, and efficient dining experience. • Confidently handle guest inquiries, comments, or complaints with a solutions-focused and proactive approach. • Maintain cleanliness, hygiene, and presentation standards across the dining area and service stations. • Use POS systems (e.g., Micros) efficiently for order-taking and billing processes; handle cash and credit transactions in line with company procedures. • Monitor product quality and communicate any inconsistencies to the Supervisor or Chef. • Consistently apply upselling techniques to enhance the guest experience and maximize revenue. • Assist in daily and weekly inventory checks and ensure proper storage and stock levels of operating equipment and supplies. • Support the bar operations when required. • Attend pre-shift briefings, team meetings, and training sessions as required. • Deliver highly personalized service to all guests, including VIPs, ensuring each guest feels recognized and valued. • Build rapport with regular guests and maintain a polished, confident presence at all times. • Maintain clear communication with colleagues and other departments (e.g., kitchen, reception) to ensure guest preferences and expectations are met. • Actively seek guest feedback and relay insights to leadership to continuously improve service delivery. • Follow established policies and procedures, including those related to health, safety, hygiene, and food handling. • Protect and maintain all operating equipment, report damages or shortages promptly. • Ensure shift handovers are clear and all relevant information is passed on accurately. • Assist in minimizing overtime, reducing wastage, and working within set budgets. • Carry out any additional duties assigned by the Supervisor or Restaurant Management team in line with operational needs.
Требования
Your personality counts more than your CV … • You have minimum 3 years of experience as a Waiter/Waitress in a 5-star hotel or upscale restaurant. • You have strong knowledge of food and beverage service standards and guest service • You are a passionate host and genuinely enjoy making people feel welcome. • You have experience with POS systems and handling guest requests and complaints. • You have a friendly, open personality and enjoy interacting with guests and colleagues. • You are reliable, organised and keep a cool head, even during busy breakfast service. • You are a true team player with a hands-on mentality and a positive attitude. • You communicate confidently in English.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.