Руководство отеля
Operations Manager — оригинальное название в объявлении
Hilton · Makkah, Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Operations Manager , you’re not just directing daily hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Требования
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. As the Operations Manager, you will be responsible for performing the following tasks to the highest standards: • Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, DBD, FC and HRD. • In-charge of Front Office, Housekeeping, Security, Engineering, Food & Beverage, Kitchen, Recreation as well as Food Safety. • Actively participate in the key management issues in the property such as Capital projects, refurbishments, training and customer service. • Train team members and implement Hilton standard and related departmental regulations. • Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition. • Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience. • Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services. • Manage direct reports professionally to ensure effective teamwork and operations. • Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report. • Conduct regular Operations meetings including all direct reports. • Supervise daily team members’ performance and grooming. • Ensure that duty rosters are based on the needs of the hotel and are compliant with labour laws. • Ensure hotel and direct reports achieve key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. • Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). • Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. • Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. • Evaluate competitors’ products and price policies twice a year. • Ensure that VIP guests receive the care and service they deserve every day. • Adhere to the hotel’s security and emergency policies and procedures. • Assist the General Manager in all activities and functions relating to the daily operations of the hotel. • Complete relevant tasks assigned by the General Manager. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. • Carry out any other reasonable duties and responsibilities as assigned.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.