Cluster F&D Order Taker
Hilton · Saudi Arabia
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Drink Order Taker, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Требования
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Here's what you'll do during a typical day: • Handle F&D requests: Receive, record, and process guest food and beverage orders promptly and professionally. • Coordinate with F&D operations: Communicate with the Kitchen, Restaurant, Room Service, and other departments to ensure orders are prepared and delivered accurately and on time. • Maintain accurate records: Enter guest orders, special requests, charges, and service details accurately into the hotel operating system/POS. • Support guest satisfaction: Respond to guest requests courteously, confirm order details, follow up on delivery times, and ensure requests are resolved according to Hilton service standards. • Manage order updates: Monitor the status of pending orders and coordinate any changes, cancellations, or special requests with the relevant F&D team members. • Ensure operational accuracy: Verify food and beverage charges, billing information, and order details to minimize errors. • Ensure smooth operations: Follow up on pending orders and guest comments while supporting the F&D team in delivering exceptional service and memorable guest experiences.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.