Ресепшен
Assistant Front Office Manager — оригинальное название в объявлении
Hilton Kuwait Resort · остров Kuwait — смотреть курорт
+22Все фото (30) — нажмите, чтобы посмотреть
+22
Фото курорта — из нашей базы (30 фотографий, источник в карточке курорта)
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Job description / Role Job Type Full Time Job Location Kuwait Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Customer Service Company Industry Travel, Hotel & Tourism Exceptional hospitality starts with you Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant front office manager, you’re not just helping oversee daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Here's what you'll do during a typical day: Support daily front office operations: Assist in overseeing front office activities, including guest service, registration, room inventory, and adherence to policies and standards. Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience. Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth. Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions. Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards. Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience. Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment. What it takes to make the stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Join an award-winning workplace culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work. About the Company Facing the West Bank, our resort rests on the edge of the River Nile, less than seven kilometers from central Luxor via shuttle. We have traditional felucca sailing and horseback and camelback tours of the riverbanks, with both Karnak and Luxor temples within four kilometers. Perks include our holistic spa, two infinity pools, and a kids' corner.
Требования
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Here's what you'll do during a typical day: • Support daily front office operations: Assist in overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards • Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience • Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth • Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions • Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards • Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience • Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment
Кто работодатель
Hilton Kuwait Resort (остров Kuwait). Уровень доверия: с официального сайта курорта.