Консьерж и багаж
Bell Attendant l DoubleTree by Hilton Sharjah Waterfront Hotel & Residences — оригинальное название в объявлении
Hilton · Sharjah, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bell Attendant, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Требования
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. • Previous experience in a hotel or customer service environment is preferred. • Good communication and interpersonal skills. • Pleasant personality with a positive and service-oriented attitude. • Physically fit and able to handle guest luggage safely. • Well-groomed and professional appearance. • Basic knowledge of hotel services and local attractions. • Ability to work effectively as part of a team. • Flexible to work shifts, weekends, and public holidays. • Good English communication skills; additional languages are an advantage. Here's what you'll do during a typical day: • Welcome and warmly greet guests upon arrival, creating a positive first impression and delivering Hilton’s high standards of hospitality. • Assist guests with luggage during arrival, departure, and room transfers, ensuring belongings are handled carefully and efficiently. • Escort guests to their rooms and provide a professional orientation of the hotel facilities, room features, and services. • Deliver luggage, messages, packages, guest requests, and other items promptly and accurately. • Assist guests with transportation arrangements, including taxis, private cars, and other local transportation requirements. • Provide guests with information about hotel facilities, services, local attractions, restaurants, and points of interest. • Maintain a high level of guest engagement and anticipate guest needs to exceed expectations. • Respond promptly and professionally to guest requests, questions, and concerns, escalating issues to the appropriate department when required. • Maintain cleanliness, presentation, and organization of the lobby, entrance, bell desk, luggage room, and surrounding guest areas. • Ensure luggage storage procedures are followed accurately and securely, maintaining proper identification and control of stored luggage. • Assist with the smooth operation of the hotel entrance and lobby, including managing guest arrivals, departures, and vehicle movements. • Work closely with Front Office, Concierge, Housekeeping, Security, and other departments to ensure seamless guest service. • Handle guest property responsibly and report any lost-and-found items in accordance with hotel procedures. • Maintain professional grooming, appearance, body language, and communication in accordance with Hilton brand standards. • Demonstrate knowledge of hotel services, facilities, promotions, and loyalty benefits to enhance the guest experience. • Follow all hotel policies, procedures, health and safety requirements, and security standards. • Protect guest privacy and confidentiality at all times. • Support special events, VIP arrivals, group movements, and other operational requirements as directed by management. • Maintain accurate records and complete assigned duties in accordance with departmental procedures. • Demonstrate Hilton values by providing genuine, caring, and personalized service to every guest. • Perform any other reasonable duties assigned by the Front Office or management team.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.