Вилла-хост
Villa Host — оригинальное название в объявлении
Constance Hospitality Management · Constance Le Chaland, Plaine Magnien, Mauritius
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Что делать
• Before Arrival: • Villa Host to assist Front Office Team, if Villas are vacantOTHERS • Any Vacant Villa should be on Vacant Clean mode • To finalize the guest bill and ease procedures for the payment formalities. • Packing up of luggage upon guest request • Departure letter from Villa Manager • Departure: • Final check of invoices (To be carried out 72 hours prior to departure) • Coordinate & organise transfer from Villa. • Collect from Front Office a copy of the bill for the guest to double-check his consumption & eventually to finalise payment. • Promote guests in posting positive reviews on Trip Advisor and ReviewPro • Before Departure • Coordinate guest day to day activities with other departments • Coordinate with F&B outlet regarding breakfast, lunch, dinner and BBQ • Note down all habits and hobbies of the guest for guest history • Propose FnB Planner / Propose personalise service to the guests • During Stay • Preparation of welcome registration card and welcoming letter, with the Front Office Team • Welcome guest upon arrival. • Check in guest directly into the villa as per standard welcoming procedure • Upon Arrival • Coordinate with Villa Manager or Front Office Manager, of Villa operations, regarding guest history if any. • Deep cleaning of Villa (the villa and its surroundings) • Deep cleaning of Villa if Villa is back-to-back • Make sure all villa inventory (linen, products, etc) are available • Ensure that particulars or special request is followed up. • Prepare arrival set up – welcoming cocktail, champagne in ice bucket (where applicable) + fruit bowls as per hotel/villas standards. • Ensure that Villa is ready set up with guest preferences and amenities half an hour prior to guest arrival time.
Требования
Qualification: • Middle or Secondary Education + Additional training or certificates in the relevant field. Experience: • A minimum of 1 year of experience in hotel industry. • Proven experience working in a top luxury resorts. Technical skills • Polyvalent skills. • Excellent knowledge about customer service. • Superb multitasking skills. • Exceptional attention to detail. • Fluency in English and another language, written and verbal communication. • Knowledge of a third language is a plus.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.