Хаускипинг
Room Attendant — оригинальное название в объявлении
Constance Hospitality Management · Constance Le Chaland, Plaine Magnien, Mauritius
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Что делать
• General cleaning of the room: • Remove all dirty linen after departure of a guest and replace with unstained, undamaged, cleaned linen • Remove all trash and traces of personal belongings of guest on departure from room • Replace all bathroom amenities • Fulfill additional guests requests ( extra bed, extra amenities or loaned items) • Provide customer service as per the standards of the Constance group. • Liaise with Housekeeping staffs to ensure that incoming guest’s requirements are met. • Deal with all guests’ queries and complaints swiftly and efficiently. • Check all electrical appliances (lamps, hair dryers, telephone, mini-bar, TV, air-con, safe etc…). • Check all other technical aspects such as door lock, black out, shower, hot-cold water, wc flush, blinds, curtains etc… • Manage stock of pantry and trolley. • Adhere to the dress, appearance and conduct codes established by the hotel. • Monitor the progress of trainees to keep the training Housekeeper informed. • Adhere to Occupational Safety and Health Act, local health and safety codes, and company safety and security policy. • Adhere to fire alarm or any emergency statutory procedures in the event of fire. • Maintain at all times Health and Safety practices: • Avoid hazardous habits such as placing javel water in an ordinary mineral water bottle • Use the correct materials and equipment (EX: sprayers) • Promote Energy efficiency & Environment, and identify improvement to support the Green Globe Policy. • Report anything that may be considered a Health & Safety hazard. • Report all accidents, however minor. • Report anything or anyone suspicious to the Duty Manager immediately. • Signing in and out for keys (cards). • Returning all keys after work. • Returning worksheet to office.
Требования
Qualification: • Middle or Secondary Education + Additional training or certificates in the relevant field is a plus. Experience: • A minimum of 1 year of experience in hotel industry. • Proven experience working in a top luxury resorts is a plus. • Experience using industrial cleaning equipment and products is a plus. Technical skills: • Excellent organization skills. • Superb customer service to our guests. • Able to resolve guest complaints and queries promptly and in a polite manner. • Must be detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards. • Fluency in English or another language, written and verbal communication. • Knowledge of a second language is a plus. • Time management
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.