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Spa & Wellness Manager - Waldorf Astoria Maldives Ithaafushi — оригинальное название в объявлении
Waldorf Astoria Maldives Ithaafushi · Каафу Атолл · остров Ithaafushi — смотреть курорт
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Фото курорта — из нашей базы (30 фотографий, источник в карточке курорта)
Сколько платят на такой роли
Источник цифр: оклад по рынку, service charge — данные курорта.
Оклад — рыночная вилка по роли, не условие работодателя. Последнее известное значение service charge — за март 2026; оно старше трёх месяцев и не считается текущим.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Что делать
The Spa & Wellness Manager is responsible for all day-to-day aspects of spa, Fitness Centre, Aqua Pool and retail operations including revenue goals, service delivery standards and people management. The Spa & Wellness Manager will train and lead a team of talented Team Members, and drives our market positioning in offering cutting edge, luxury services to our guests. The Spa & Wellness Manager is to effectively communicate and collaborate across departments and divisions to meet spa operational needs. As the Spa & Wellness Manager, you will be responsible for performing the following tasks to the highest standards.
Требования
At Waldorf Astoria Maldives Ithaafushi, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. The Spa & Wellness Manager serving Waldorf Astoria Maldives Ithaafushi is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: • Experience in similar role with diversity of Spa, Fitness and Wellness related positions with good organizational skills • Passionate in delivering high quality service and exceeding customer expectation in a high volume, fast paced spa environment • Creative ability to assist with creation of marketing and customer service initiatives and a keen understanding of market trends • Excellent communication, interpersonal skills, administrative and computer skills • Candidate must have a good command of spoken and written English • Pays attention to details and have strong customer service skills. • Mature, meticulous, resourceful, organized and able to work independently. • Have impeccable follow-through and “Can Do” attitude and mindset. Specifically, as the Spa & Wellness Manager for Waldorf Astoria Maldives you will perform the following tasks to the highest standards: • Adhere to the customer-first purpose and promptly attend to customers’ needs. • Communicate well with guests and colleagues. • Be a positive influence, responsible and proactive in solving problems. • Seize opportunities for self-improvement by learning new skills. • Flexible and responsive to changes in work requirements. • Be a good team player, helping team members achieve team goals. • Advise on departmental operating procedures and improvement of environmental facilities, etc. • Maintain vigilance and sense of responsibility at all times. • Ensure all facilities and equipment are operating well. • Ensure guests have a comfortable and safe experience, and employees can work in a safe environment. • Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times. • Pay attention to the results of customer satisfaction and loyalty surveys, communicate effectively to team members and conduct training analysis according to the results. • Adhere to Hilton service standards and service quality reviews. • Assist in department trainings for new employees. • Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently. • Maintain a high level of cleanliness in work areas including the retail display area, reception area, linen rooms, tea rooms, massage rooms, wet area, outdoor swimming pools and fitness centers. • Conduct monthly inventory checks and control inventory, ensuring that items are not kept for more than 3 months. • Receive products at the receiving department when they arrive. • Provide consistent service to guests, so that they enjoy pleasant, memorable and professional services. • Ensure all emails are answered and followed up. • Adhere to the customer-first purpose and promptly attend to customers’ needs. • Communicate well with guests and colleagues. • Be a positive influence, responsible and proactive in solving problems. • Seize opportunities for self-improvement by learning new skills. • Flexible and responsive to changes in work requirements. • Be a good team player, helping team members achieve team goals. • Advise on departmental operating procedures and improvement of environmental facilities, etc. • Maintain vigilance and sense of responsibility at all times. • Ensure all facilities and equipment are operating well. • Ensure guests have a comfortable and safe experience, and employees can work in a safe environment. • Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times. • Pay attention to the results of customer satisfaction and loyalty surveys, communicate effectively to team members and conduct training analysis according to the results. • Adhere to Hilton service standards and service quality reviews. • Assist in department trainings for new employees. • Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently. • Maintain a high level of cleanliness in work areas including the retail display area, reception area, linen rooms, tea rooms, massage rooms, wet area, outdoor swimming pools and fitness centers. • Conduct monthly inventory checks and control inventory, ensuring that items are not kept for more than 3 months. • Receive products at the receiving department when they arrive. • Provide consistent service to guests, so that they enjoy pleasant, memorable and professional services. • Ensure all emails are answered and followed up.
Кто работодатель
Чистота 10 · Сервис 10 · Расположение 10 · Номера 10
Waldorf Astoria Maldives Ithaafushi — курорт 5★ (Каафу Атолл · остров Ithaafushi). Уровень доверия: с официального сайта курорта.