Host Of Pullman
AccorHotel · Dubai, Dubai, United Arab Emirates
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
As a Host of Pullman, you join a dynamic, highly visible, and approachable team. Your presence can be felt throughout the hotel as you welcome guests, build rapport, and facilitate exchanges – supporting guests and your team members through your proactivity and knowledge. You are a trusted resource, ensuring guests feel comfortable, engaged, and connected to the hotel, the brand, and the local culture throughout their stay. Key Responsibilities • Act as the host of Pullman – As a brand ambassador, you have a knack for being in the right spaces at the right times, ensuring guests enjoy seamless and engaging stays that feel uniquely Pullman. • Provide a warm welcome and farewell – guide guests upon arrival, acting as traffic controllers for the lobby space during high traffic moments. • Take special care of VIP guests (ALL Platinum & Diamond) – send pre-arrival communications, arrange welcome amenities, and ensure thoughtful departure notes. • Promote and upsell hotel services – highlight and book restaurants, rooms, spa/wellness treatments, concierge offerings, and other experiences. • Be a source of knowledge – stay up-to-date on hotel services, events, local culture, and hotspots, providing accurate and relevant information to guests. • Connect people and experiences – foster meaningful interactions between Heartists, guests, and locals to enhance the sense of community. • Collaborate across teams – work closely with Front Office, Housekeeping, F&B, Events, and Concierge to anticipate guest needs and resolve issues quickly.
Требования
Qualifications • Education: Degree in Hospitality Management or equivalent guest-facing experience. • Experience: At least 1 year in guest-facing roles within hotels. • Personality Fit: Naturally curious, tech-savvy, innovative, engaging, and comfortable sparking conversations. • Languages: Proficiency in the market’s traveler primary language required, second language proficiency preferred. Skills & Competencies: • Warm, collaborative, and approachable personality. • Knowledge of local lifestyle, culture, and dining to provide authentic recommendations. • Ability to upsell hotel services naturally and confidently. • Comfortable moving across multiple spaces and engaging different types of guests. • Attentive to detail. • Flexible, proactive, and energized in a fast-moving environment.
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.