Консьерж и багаж

Что делать

Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Administration & Secretarial Company Industry Travel, Hotel & Tourism Job description Respond to guest requests for special arrangements or services. Co-operation with hotel’s departments for any internal requests. Show fullest cooperation and respect within the team and other departments. Is aware of the daily activities and has product knowledge of all the hotel facilities. Create and coordinate work schedules and assign posting positions, maximizing coverage and optimizing efficiency at all times. Record guest requests for luggage and valet service and train employees on venue features and services. Ensuring the driveway, lobby, entrance and baggage storage areas are clean and presentable. Conducting performance reviews and ensuring that all equipment and supplies are working properly. Set an example for employees by being present and working during peak business periods and events. Ability to organize, manage and supervise the delivery and retrieval of luggage and the fast and efficient parking of cars during large events, such as parties and weddings. Coordinate luggage deliveries and distribute pertinent guest arrival and departure details to team members. Supervising bellmen, transferring and storing guest luggage and responding to guest requests. Inspect guest rooming standards and acquaint guests with rooms and their features. Guiding and directing valet parking operations to ensure services are in alignment with guest expectations and established standards. Supervise the activities directly related to providing valet parking-related services while ensuring the safety and security of all vehicles. Qualifications Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Co-ordination with any internal departments as and when the need arises. Ensures all staff is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency which may occur. Preferably has experience in the same role in a 4-5 star hotel.