Ресепшен
Reservation Agent — оригинальное название в объявлении
Novotel & Ibis Gate Hotels Abu Dhabi · Abu Dhabi, UAE
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Job description / Role Job Type Full Time Job Location Abu Dhabi, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Customer Service Company Industry Travel, Hotel & Tourism Company description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster. Job description We are seeking a Reservation Agent to join our team at Novotel & Ibis Gate Hotels Abu Dhabi. The candidate will serve as the primary point of contact for guests, ensuring a professional experience from the initial reservation process. Deliver professional and efficient customer service to all guests Manage incoming calls, emails, and online reservation requests with utmost professionalism Optimize revenue through strategic recommendation of additional services and amenities Provide comprehensive information about our property, facilities, and accommodate special requests Ensure accurate processing of reservations, including correct recording of all guest details and preferences Coordinate with other departments to fulfill guest requests and address any concerns Maintain current knowledge of promotions, rates, and availability to provide precise information Demonstrate thorough understanding of the property's policies, procedures, and services Address guest inquiries and complaints promptly and professionally Contribute to the achievement of team objectives and uphold high standards of service Qualifications At least 1 year of experience in the same field in the hospitality industry Fluency in Arabic; additional languages are a plus Exceptional customer service skills with a guest-focused personality Excellent verbal and written communication abilities Strong attention to detail and organizational skills Proficiency in reservation systems and basic computer applications Ability to multi-task and work efficiently in a fast-paced environment Team player with a positive attitude and willingness to learn Additional information Experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem-solving abilities Fluency in English and Arabic languages will be a plus
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.