Детский клуб

Что делать

Job Type Full Time Job Location Ras Al Khaimah, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Education & Teaching Company Industry Travel, Hotel & Tourism Exceptional hospitality starts with you. Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a kids club attendant, you’re not just providing administrative support to ensure seamless kids club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Here's what you'll do during a typical day: Essential functions To organize and host age-appropriate, entertaining and educational activities for the teenagers, young guests and their families according to children’s club concept to create a fun filled atmosphere, providing safe care, a personalized and intuitive service. To follow pre-opening, opening, closing and post-closing operational and cleaning procedures at the children’s club. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues. To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you. To contribute ideas and suggestions to enhance operational/environmental procedures in the hotel. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. To follow hotel service delivery standards operating standards at any time. To offer teenagers and younger guests a safe and fun environment by maintaining a constant awareness of the children’s whereabouts. To exercise discretion and good judgment when interacting with the teenagers and children and to communicate with parents in a tactful and courteous manner to generate a high level of comfort. To intervene when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities. To meet and greet arriving teenagers and young guests. To provide babysitting services upon guest or general manager request. To ensure special focus on all children in the resort to provide them with a memorable holiday. To handle guests’ complaints and ensure complete solution of any shortcomings – involve supervisor and duty manager if necessary. To seek to minimise costs through correct use and handling of hotel property and equipment. To attend and actively participate in training sessions. Any other tasks as requested by our guests, supervisor or management of the resort. Is obliged to take part in internal training courses and to implement what has been learnt in daily practice. To handle children’s club and teens club consumables and merchandising stock, managing available material. To assist on organizing children experiences with other departments. To assist on coordinating child amenities. To organize and accompany outdoor and indoor activities, children’s sports, family activities and celebrations during holiday seasons. To request cleaning or maintenance when necessary. Supportive functions The holder of this statement can be asked to take on other tasks in addition to the ones stated, in a reasonable framework. What it takes to make the stay