Руководство отеля
Duty Manager — оригинальное название в объявлении
AccorHotels · Dubai, UAE
Сколько платят на такой роли
В объявлении зарплата не указана — точную цифру называет отель на собеседовании.
Что даёт работодатель
“Could you confirm what the package includes: accommodation, meals, medical insurance, and an annual flight ticket home?”
По-русски: что входит в пакет — жильё, питание, страховка, билет домой.
Где будешь жить
Про жильё в объявлении ни слова.
“Where do staff in my position currently live? How many people share a room, and what is the Wi-Fi like in the staff area?”
“Is the staff accommodation on the resort island or on a nearby local island?”
Что это значит по-русски: где живут люди на вашей позиции, сколько человек в комнате, какой интернет, и на этом ли острове жильё.
Что делать · Требования
Оригинал объявления, перевода пока нет.
Что делать
Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Customer Service Company Industry Travel, Hotel & Tourism We are seeking a dynamic and customer-focused duty manager to join our team in Dubai, United Arab Emirates. As the face of our hotel, you will play a crucial role in ensuring exceptional guest experiences and smooth daily operations. Oversee daily hotel operations, ensuring the highest standards of service excellence Respond promptly and effectively to guest inquiries, feedback, and concerns Manage and resolve guest complaints, turning challenges into positive experiences Build genuine connections with guests, making them feel truly at home Collaborate closely with department heads to improve workflows and service quality Conduct regular safety rounds and lead emergency response efforts when necessary Monitor and maintain compliance with hotel policies and local regulations Train and mentor staff to uphold service standards and foster a positive work environment Manage shift handovers, ensuring smooth transitions between teams Analyze guest feedback and implement improvements to enhance overall guest satisfaction Qualifications Proven experience in hospitality management, preferably in a similar role Strong leadership skills with the ability to motivate and guide team members Excellent problem-solving abilities and decision-making skills Outstanding communication and interpersonal skills Proficiency in hotel management software and systems In-depth knowledge of hotel operations, safety procedures, and industry best practices Ability to remain calm and effective under pressure Flexible availability to work various shifts, including mornings, afternoons, and evenings Proactive and independent work ethic with a keen eye for detail Passion for hospitality and commitment to delivering exceptional guest experiences Adaptability to a dynamic work environment and changing priorities Strong organizational skills with the ability to multitask efficiently Customer-focused mindset with a drive for continuous improvement Team player mentality with the ability to collaborate across departments
Кто работодатель
В объявлении работодатель не назван по имени курорта.
Этот работодатель ещё не связан с курортом в нашем справочнике, поэтому страницы острова здесь нет. Связь достраивается по названию острова — придумывать курорт мы не будем.